walkdeeznuts.

Help

Support

We read everything and reply within two business days.

Get in touch

If you are in immediate danger, contact your local emergency services first. We are not an emergency service and cannot respond in real time.

Reporting someone

The fastest route is in the app — open the walk or profile, tap the menu, and choose Report. That gives us the context we need automatically. If you can't get into the app, email safety@walkdeeznuts.com with the person's display name, roughly when the walk happened, and what occurred.

Blocking is separate from reporting and takes effect immediately. A blocked person can never be matched with you again.

Common problems

No one is matching with me

Matching depends on other people being marked as free nearby at the same time. It's thinnest late at night and during holidays. Check that location permission is granted and that you're actually marked available — the app doesn't search in the background unless you've said you're free.

Location isn't working

On iOS: Settings → Privacy & Security → Location Services → walkdeeznuts. On Android: Settings → Apps → walkdeeznuts → Permissions → Location. The app needs location access to find people near you.

I want my data

Email privacy@walkdeeznuts.com from the address on your account and we'll send you a copy of what we hold. See the privacy policy for the full list of your rights.

I want to delete my account

In the app: Settings → Account → Delete account. If you no longer have the app, use the account deletion page.